+353 (0)49 4331274
info@mdlfinancial.ieData Protection Privacy Notice
Privacy Notice
MDL Financial Consultants Ltd is committed to protecting and respecting your privacy. We wish to be transparent on how we process your data and show you that we are accountable with the GDPR in relation to not only processing your data but ensuring you understand your rights.
For the purposes of the GDPR the data controller is MDL Financial Consultants Ltd. Our contact details are MDL Financial Consultants Ltd, 9 Churchview Square, Cavan, Co Cavan. Telephone 0494331274. E-Mail: info@mdlfinancial.ie.
When we refer to we/us, we mean MDL Financial Consultants Ltd.
Please read this Privacy Notice carefully as this sets out the basis on which any personal data, we collect from you, or that you provide to us, will be processed by us.
Who are we?
Our principal business is to provide advice and arrange transactions on behalf of clients in relation to Life, Pensions and Investments. We provide our services from the selection of products provided by the Companies we have agencies with. We recommend the product that, in our professional opinion, is best suited to you. In providing this service to you we will need to obtain personal information from you. The following outlines how we deal with this information and how it is used.
Our GDPR Owner can be contacted directly here:
- Name: Eamon McDwyer
- Email address: eamon@mdlfinancial.ie
- Phone number: 0494331274
How do we collect your information and what information do we collect?
The personal information we collect varies depending upon the nature of our services. We will endeavour to provide you with an overview of those categories of personal data our organisation collects and our purpose for using that data.
Our organisation collects personal data in the following ways, if you:
- request a service from us;
- register with or use our websites or online applications;
- use our website and it installs cookies or other tracking technologies onto your device.
- engage with us on social media;
- contact us with a complaint or query;
- apply for a position with us.
What information do we collect?
In order for us to give you a recommendation and information on financial products, we need to collect and process personal information about you. If you do not provide the information we need, we may not be able to offer you advice or provide our services to you. The information we collect about you includes the following:
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Contact and Identifying information, e.g., name, address, contact details; email, mobile, landline |
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Unique identifiers e.g.
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Demographic details, age, gender, marital status, lifestyle, and insurance requirements; date of birth, dependents, photo ID, as well as collecting personal information about you, we may also use personal information about other people, for example family members you wish to insure on a policy. E.g., your children/spouse |
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Family and Beneficiary Data, e.g., dependants, next of kin or nominated beneficiaries, Power of Attorney, Enduring Power of Attorney. Details of Solicitor/Tax Advisor/Accountant. |
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Employment information e.g., role, employment status (such as full/part time, contract), salary information, employment benefits, and employment history; This information is necessary for our Fact Find with our clients. |
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Publicly available sources: e.g., Information about you in the public domain such as Director information from the Companies Registration Office. |
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Health information such as information about your health status, medical records and medical assessment outcomes; We collect medical information relating to personal habits (e.g., smoking and consumption of alcohol), medical history. We may also process certain special categories of information, for example information about your personal characteristics (biometric information) or disability information. |
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Pensions and Insurance Benefits information such as current benefits, pension entitlement information, date of retirement and any relevant matters impacting your benefits such as voluntary contributions, PAO. |
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Financial details e.g., bank account details, salary, tax code, third-party deductions, bonus payments, benefits and entitlement data, national insurance contributions details. |
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Marketing preferences: we will only send you direct marketing if you explicitly consent. |
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Online information: e.g., information about your visits to our websites; Please see our Cookie policy. |
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Searches that we undertake in relation to sanctions and money laundering. |
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Calculators on our website. We use this data to perform calculations to prepare quotations for life insurance or mortgages. |
Information we automatically collect.
We sometimes automatically collect certain types of information when you visit our websites and through e-mails when we communicate with you. Automated technologies may include the use of web server logs to collect IP addresses, “cookies” and web beacons. Other cookies such as functional cookies, marketing cookies and analytical cookies will only be used with your expressed consent. Further information about our use of cookies can be found in our Cookie Notice at the footer of our web page.
How do we use your personal data?
Your Personal Data will be used to enable us to fulfil our contractual obligations in relation to your request for insurance, investment, protection, pension products, financial advice, quotes.
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Performing services for our clients and prospective clients – when you require insurance/investment products, we use your data to enable us to provide the required product |
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Statutory and other regulatory requirements – we are required to carry out various obligations which include:
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Process claims – information you give us with regards to claims you notify us about or ask for help on. |
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To contact you if required or to respond to any communications that you might send to us. |
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Carry out our obligations arising from any contracts entered between you and us and to provide you with the information, products and services that you request. |
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Handling complaints. |
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To notify you about changes to our service. |
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Legal Basis We need to ensure that we process your personal data lawfully. We rely on the following legal grounds to collect and use your personal data.
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If you require further information on any of the above basis for processing your data, we can provide you with further details.
How we share your data
When required, we may make your information available to third parties with whom we have a relationship, where that third party is providing services on our behalf. We will only provide those third parties (data processors) with information that is necessary for them to perform the services. We will take measures to protect your information, such as putting in place Standard Contractual Clauses and confidentiality agreements.
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Insurance Partners where we need to manage the services provided to you such as Product Providers and insurance underwriters. Insurance and Investment companies we have agencies with. |
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Legal, financial, investment, medical & other professional advisors in the process of submitting your application. |
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EU Law enforcement bodies, when required to do so by law and/or regulation, or another legal request. |
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Public authorities, regulators and government bodies, where necessary for us to comply with our legal and regulatory obligations, or in connection with an investigation of suspected or actual illegal activity; |
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Third-party processors: We outsource our processing operations to suppliers that process personal information on our behalf. Examples include IT service providers who manage our IT and back-office systems and telecommunications networks, and accounting and payroll providers, CRM providers. These processing operations remain under our control and we have data processing agreements in place with all our third party processors to ensure all processing is carried out in accordance with our security standards and the GDPR. |
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Pension Trustees & beneficiaries of Pensions & other Financial Products, Relatives & guardians, (in certain circumstances and within the law). |
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Internal and external auditors where necessary for the conduct of company audits or to investigate a complaint or security threat. |
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Employers – past, present and prospective. |
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On the sale or reorganisation of our business whether by asset or share disposal or other transaction relating to our business. |
Security
The security of your personal data is important to us, we have implemented appropriate technical and organisational measures to ensure a level of security appropriate to the risk. We have processes in place to protect your personal data from loss, unauthorised access, misuse, alteration and destruction.
Retention
MDL Financial Consultants Ltd shall not keep personal data in a form that permits identification of data subjects for a longer period than is necessary.
When providing products to you it may be necessary to retain your information for an extended period. We keep your information for as long as required by law for the purpose that you gave it to us for. As a rule, for legal and best practice reasons we are required to keep your information for 6 years after the date on which our relationship with you ends.
Personal data will be disposed of securely.
Data Subjects Rights:
You have the right to access a copy of your Personal Data which we hold for you. In the case of Personal Data, you provided to us to process based on your consent or for automated processing, you have the right to have it provided in a commonly used electronic format to you or to another Data Controller (subject to applicable Data Protection Law). If you would like a copy of your Personal Data, please contact us. Your request will be dealt with as quickly as possible and in any event within a month for us to respond. If at that stage, we are unable to provide the data you require (due to the complexity or number of requests) we may extend the period to provide the data by a further two months but shall explain the reason why. There is no charge for the request for your data, but it must be in writing, email, or text message.
Your rights as a data subject
At any point while we are in possession of or processing your personal data, you, the data subject, have the following rights:
- Right of access – you have the right to request a copy of the information that we hold about you.
- Right of rectification – you have a right to correct data that we hold about you that is inaccurate or incomplete.
- Right to be forgotten – in certain circumstances you can ask for the data we hold about you to be erased from our records. (The erasure of such data will be dependent on our other legal obligations, and whether the data is subject of legal privilege).
- Right to restriction of processing – where certain conditions apply to have a right to restrict the processing.
- Right of portability – you have the right to have the data we hold about you transferred to another organisation.
- Right to object – you have the right to object to certain types of processing such as direct marketing.
- Right to object to automated processing, including profiling.
- Right to make a complaint: if we refuse your request under rights of access, we will provide you with a reason as to why.
All the above requests will be forwarded on, should there be a third party involved, as we have indicated in the processing of your personal data.
Complaints
If you are dissatisfied about the way we handle your personal data please contact us. We will do our best to address your concerns swiftly and resolve any issues you have.
You may also lodge a complaint with the Data Protection Commission (DPC) in Ireland, whose details are:
Data Protection Commission
21 Fitzwilliam Square South,
Dublin 2.
D02RD28
Web: www.dataprotection.ie
Email: info@dataprotection.ie
Failure to provide further information.
If we are collecting your data for a contract and you cannot provide this data, the consequences of this could mean the contract cannot be completed or details are incorrect.
When you fail to provide us with information we require to fulfil our obligations to you, we may be unable to offer our services to you.
Profiling – automatic decision making.
An automated decision is when we input your personal data into a computer programme, and this programme analyses your personal data to provide us with a result. There is no human involvement in the decision making. For example, when we produce quotes for the business you are contacting us about. If a decision is taken by automated means, you have the right to object to this and ask us to reconsider the service you have asked us to provide. Some further examples of automated decisions that we undertake are listed below.
a) Risk Profiling
To establish a customer’s attitude to investment risk (relates to pensions and investments) advisors have automated calculators which calculate the customers attitude to various levels of risk having answered a series of questions.
- Establishing affordability and providing quotations for financial services products.
Special Categories of personal data
Special categories of data are sensitive in relation to your fundamental rights and freedoms and therefore require specific protection when processed as these could create significant risks to the rights and freedoms of individuals.
If we collect any special categories of personal data, such as health data, we will either obtain your explicit consent or we will adhere to the Data Protection Act 2018. This Act allows us to process special categories of personal data for insurance and pension purposes. We will ensure we have suitable and specific measures in place to safeguard the rights and freedoms of you and the processing of your data. These measures relate to the below:
- a policy of insurance or life assurance,
- a policy of health insurance or health related insurance
- an occupational pension, a retirement annuity contract or any other pension arrangement
- the mortgaging of a property
Contact Us
Your privacy is important to us. If you have any comments or questions regarding this statement, please contact us on 049-4331274 or email info@mdlfinancial.ie
When we update this Privacy Notice/Statement, we will post a revised version online. Changes will be effective from the point at which they are posted. We would encourage you to review our Privacy Notice so that you are aware of updates.
September 2021